We will first meet with you to assess your requirements so we can match the right solution and business specialist to your needs.
Your specialist will either provide immediate information or carry out a site visit to answer any questions, as well as providing a quotation and options available. They are your point of contact throughout the whole process.
We can then advise on a range of solutions which will meet your expectations on reliability, serviceability and cost to ensure your access equipment reflects today’s high standards within Australia and manufactured to code compliance within the building and lift industry.
Simplex Elevators has partnered with leading European manufacturers for design and supply of equipment for the past 20 years to ensure the latest technologies and designs are capitalised on for your benefit and long term reliability at your site.
Installation options are endless with either our standard access solution ranges or with our bespoke designed and manufactured equipment to meet a development requirement or custom solution need.
In order to ensure your lift equipment continues to operate to a high standard, we offer tailored maintenance plans and services for a large product range.
A Simplex elevator technician is industry trained with experience in a wide range of equipment makes and models. Once your tailored service schedule is in place, your equipment is tested and inspected on a regular basis to ensure the safe and reliable operation of your investment.
Not only do we keep up-to-date with the latest innovations and technologies within the industry, we recognise the importance of utilising the latest in software to integrate internal and field systems, to ensure greater reporting functionality, clearer communication and tracking of your scheduled service maintenance program.
We’re in the business of moving people safely and reliably, which is why our service maintenance programmes not only meet your building needs, but also the needs of your clients. When liaising with a commercial client we consider a range of variables including the environment, traffic analysis and the technical requirements of your equipment to create a suitable maintenance schedule for your lift equipment.
Should you experience an unplanned equipment failure, know you’re in good hands with Simplex Elevator’s 24/7 emergency response unit.
Our technicians will work with you to locate the problem, resolve the issue and recommend further action to prevent future issues or disruptions. To meet the individual needs of your installed equipment, we have a strong network of local and international suppliers with direct access to OEM spare parts and independent solutions, and work closely with local precision engineers and manufacturers.
We understand that our clients rely heavily on their lift equipment which is why we carry one of the largest spare parts stock within Australia to reduce wait times on replacement parts if required.